Shipping Policy
Effective Date: January 7, 2025
Address: 1441 E Poplar St, Clarksville, Arkansas
Phone: (479) 754-1119
Email: info@quickbina.com
Website: quickbina.com
At QuickBina, we strive to ensure that your shopping experience is seamless and enjoyable from start to finish. Our Shipping Policy outlines the terms and procedures for delivering your makeup products to your doorstep efficiently and safely. Please review this policy carefully to understand how we handle shipping, delivery times, costs, and more.
1. Domestic Shipping
1.1 Shipping Methods and Costs
We offer the following shipping options for orders within the United States:
Standard Shipping: Delivery within 5-7 business days. Cost is calculated at checkout based on the weight and destination of your order.
Expedited Shipping: Delivery within 2-3 business days. Additional charges apply.
Overnight Shipping: Next-business-day delivery for orders placed before 12 PM CST. Additional charges apply.
Shipping costs will be displayed at checkout before payment confirmation. Occasionally, we offer free shipping promotions for orders that meet specific criteria, such as minimum purchase amounts.
1.2 Delivery Timeframes
Orders are typically processed within 1-2 business days after payment confirmation. Once shipped, delivery time depends on the shipping method selected:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.
2. International Shipping
2.1 Availability
We currently ship to select international locations. Please check the availability for your country during checkout.
2.2 Shipping Methods and Costs
International shipping costs are calculated at checkout based on the weight, dimensions, and destination of your package. Additional duties, taxes, or customs fees may apply and are the responsibility of the customer.
2.3 Delivery Timeframes
International orders typically arrive within 10-21 business days, depending on the destination and customs clearance processes. Expedited international shipping options may be available for select countries.
3. Order Processing
Orders placed before 12 PM CST on business days are processed the same day.
Orders placed after 12 PM CST, on weekends, or during holidays are processed the next business day.
Once your order is processed, you will receive a confirmation email with tracking information.
4. Tracking Your Order
All orders include tracking details provided via email once your package has shipped. You can also log in to your account on quickbina.com to view your order status and tracking information.
5. Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or restricted regions.
Hazardous materials or products with shipping restrictions may be subject to additional regulations.
6. Lost or Damaged Packages
6.1 Lost Packages
If your package is marked as delivered but you cannot locate it, please:
Check with neighbors or building management.
Contact the shipping carrier for assistance.
Reach out to us at info@quickbina.com for further support.
6.2 Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Provide the following details:
Order number
Photos of the damaged package and items
Description of the issue
We will work with you to resolve the matter promptly, including issuing replacements or refunds where applicable.
7. Returns Due to Incorrect Address
Packages returned to us due to an incorrect or incomplete address provided by the customer will be subject to re-shipping fees. Please double-check your shipping details before completing your order.
8. Holiday Shipping
During peak holiday seasons, shipping and delivery times may be longer than usual. We recommend placing orders early to ensure timely delivery.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Phone: (479) 754-1119
Email: info@quickbina.com
We are committed to providing you with excellent customer service and ensuring your QuickBina shopping experience exceeds your expectations. Thank you for choosing QuickBina for all your makeup needs!